A clear, repeatable process aligned with vessel schedules, technical documentation and port logistics — so you always know where your order stands.
24h RFQ response
5 steps end-to-end
Full documentation support
+50 verified suppliers
Step by step
How every order moves
From your first message to parts on deck — each stage is tracked, documented and communicated in real time.
Step
01
Initiation
You submit your RFQ
Send part details via form, email, or WhatsApp. Include vessel IMO & name, part name & IMPA code, and port of delivery.
Form / Email / WhatsApp
Vessel IMO & Name
Part Name & MFR Code
Port of Delivery
Step
02
Technical Validation / Sourcing
We validate & source
Network of 50+ verified suppliers contacted. Emergency sourcing available within 24 hours for vessels in port.
50+ Verified Suppliers
Emergency: 24h
Vessels in Port Priority
Step
03
Quotation
You receive a formal quotation
Detailed Pro Forma Invoice with specs, pricing, lead time, delivery port, and payment terms. Quote valid for 72 hours.
Pro Forma Invoice
Specs & Pricing
Lead Time
Valid 72 Hours
PO / Written Approval
Step
04
Logistics
We handle order & logistics
Order placement, quality inspection, export documentation, customs clearance, freight forwarding, and delivery coordination. Advance payment required for new accounts.
Quality Inspection
Export Docs
Customs Clearance
Freight Forwarding
Advance Payment (New Accounts)
Step
05
Delivery
Parts delivered with full documentation
Includes Commercial Invoice, Packing List, Certificate of Conformity, Mill Certificates, and more. Delivery to vessel's port agent.
Commercial Invoice
Packing List
Certificate of Conformity
Mill Certificates
Port Agent Delivery
Typical timeline
End-to-end duration per stage
Step 01
RFQ Submission
Step 02
Technical Validation
Step 03
Quotation
Step 04
Order & Logistics
Step 05
Delivery
Our commitments
What you can always expect
Fast Response
All RFQs acknowledged within 2 hours. Emergency sourcing initiated within 24 hours for vessels in port.
Verified Supply Chain
Every supplier in our network is vetted. Parts are inspected before dispatch and shipped with full traceability.
Complete Documentation
Commercial Invoice, Packing List, CoC, and Mill Certificates provided with every shipment as standard.
Global Port Coverage
Delivery coordinated to any port worldwide via our freight forwarding partners and local port agents.
Real-Time Updates
Order status communicated at every stage — from sourcing confirmation through to final delivery.
Dedicated Account Support
A single point of contact manages your order from RFQ to delivery, available via WhatsApp, email, or phone.
Common questions
FAQ
How quickly will I receive a quotation after submitting an RFQ?
Standard RFQs receive a Pro Forma Invoice within 24–48 hours. For emergency sourcing — vessels in port or critical breakdowns — we initiate sourcing immediately and aim to quote within 24 hours.
What information do I need to include in my RFQ?
To ensure accuracy and speed, please provide: Vessel Name & IMO number, Part Name, Manufacturer’s Name, Part Number or IMPA/ISS code, and the required Quantity. Attaching photos or nameplate images significantly reduces technical clarification time.
Is advance payment required for all orders?
For new accounts, we typically require advance payment upon order confirmation. However, for established clients and long-term partners, we offer flexible credit terms (e.g., Net 30 days) subject to a standard credit review and volume history.
What documents are included with each shipment?
Every delivery is accompanied by a full documentation package including: Commercial Invoice, Packing List, Certificate of Conformity (CoC), and where applicable, Mill Test Certificates or Class Certificates (ABS, LR, DNV). Digital copies are emailed instantly upon dispatch.
How long is a quotation valid?
Our quotations are generally valid for 72 hours. Due to the volatile nature of raw material costs and fluctuating logistics rates in the maritime industry, pricing and availability are subject to re-confirmation if the validity period expires.
Need marine spare parts fast?
Send your RFQ and our sourcing team will respond with availability, alternatives and logistics options.